Refund policy
Return & Refund Policy
Last Updated: June 1, 2026
At Angie’s Aromatic Scents, we strive to provide high-quality fragrances and beauty products that our customers love. Due to the nature of our products, please review our return and refund policy carefully before making a purchase.
Returns
For health, safety, and product integrity reasons, we do not accept returns or exchanges on:
- Opened fragrances
- Used beauty products
- Sample sizes
- Sale or clearance items
- Gift cards
Products must be unused, unopened, and in their original packaging to be considered for return approval.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Once reviewed, we will determine the appropriate resolution, which may include a replacement, store credit, or refund.
Refunds
Approved refunds will be issued to the original method of payment.
Please allow 5–10 business days for your financial institution to process the refund after it has been issued.
Shipping charges are non-refundable unless the error was caused by Angie’s Aromatic Scents.
Order Cancellations
Orders may be canceled only if they have not yet been processed or shipped.
Once an order has been fulfilled or shipped, it cannot be canceled.
Contact Us
If you have questions regarding your order, please contact us through our Contact page.
We appreciate your support and thank you for shopping with Angie’s Aromatic Scents.